Making the energy customer and operational experience effortless
Gigawatt modernizes utilities with a modular AI suite purpose built for utility operations.
Modular Deployment
Utilities are gridlocked by legacy systems
Break beyond legacy technology that slows program adoption, customer experience, service performance, business improvement, and the adoption of AI.
Slow ROI Cycles
Multi-year modernization delays measurable impact and innovation.
Compliance Pressure
Rising regulatory demands require faster, transparent, auditable reporting.
Workforce Gaps
A limited number of retiring experts leading to business continuity risk.
A modular AI suite built for modern utility enterprise operations
Gigawatt delivers modular AI modules unified through a Utility Data Fabric to modernize utilities without rip-and-replace.
Customer Module
An AI-native true omnichannel solution to manage customer engagement across call center, web, and mobile with proactive resolution, tracking, and interaction visibility.
Revenue Module
An AI-native customer information solution acting as a dynamic orchestration layer for managing utility revenue, unlocking potential across meter-to-cash billing processes.
Service Module
An AI-native field service and crew orchestration solution enabling intelligent routing, scheduling, and real-time technician status, tracking, and coordination across service operations.
Market Module
An AI-native solution providing visibility into market transactions across regulated and deregulated environments, with native intelligence and integration to meter-to-cash billing workflows.
Power Module
An AI-native intelligence solution providing visibility into where power is on or off, enabling proactive outage coordination with customers and real-time grid operations and response management.
Modular solutions that integrate a utilities operations
Gigawatt enables utilities to modernize operations faster using modular AI across core utility functions.
Operations
Automate and optimize operations to improve coordination, decision-making, and performance across complex utility environments.
Service
Automate service workflows, reduce resolution time, and improve customer experience across utility service operations.
Innovation
Accelerate digital transformation by integrating modular AI across legacy systems without operational disruption.
Finance
Improve financial operations through automated validation, reporting intelligence, and real-time operational visibility.
Compliance
Improve regulatory compliance through continuous validation, audit-ready workflows, and AI-driven monitoring across utility operations.
Strategy
Enable data-driven planning by connecting operational intelligence with long-term enterprise strategy.
Technology
Connect legacy systems through modular AI, enabling secure integration, unified data visibility, and governed enterprise technology operations.
Unlocking AI into real-world utility results at enterprise scale
Gigawatt delivers speed, confidence, and ROI through secure, modular, complex utility-grade AI.
Regulatory Complexity
Handle complex regulated and non-regulated environments with unmatched capabilities, supporting diverse utility requirements across jurisdictions, market structures, and evolving regulatory frameworks.
Utility-grade Security
Ensure enterprise-grade security, compliance, and reliability to protect infrastructure and data using SOC II best practices across all utility operations and systems.
Scalable Innovation
Deploy AI modules in days or weeks with unmatched speed and flexibility, supporting continuous improvement through enterprise-compliant update, governance, and deployment practices.
Rapid ROI
Accelerate measurable outcomes using utility acceleration templates and data models, enabling faster ROI validation and driving sustained operational and financial performance improvements.
Enterprise Data
Have complete control and 360 views into enterprise data through the Gigawatt solutions and Data Fabric, accessing a broader spectrum of structured and unstructured data than ever before.
Effortless Integration
Integrate seamlessly with existing systems using connectors and Data Fabric, layering capabilities without disruption across ERP, CIS, SCADA, and operational environments.
Measurable operational impact across every function
Gigawatt improves operational and financial performance across core utility functions through modular AI and unified data intelligence.
Operational Efficiency
Reduce manual coordination through intelligent operational automation.
Revenue Protection
Detect anomalies early and improve billing accuracy across revenue operations.
Customer Experience
Improve response speed and resolution quality across customer interactions.
Grid Reliability
Anticipate outages earlier and coordinate faster response across grid operations.
Regulatory Compliance
Strengthen audit readiness via continuous validation and governed reporting.
Strategic Visibility
Enable data-driven planning across operations and investments.
Help shape the future of the utility industry with Gigawatt
Join other industry leaders leveraging AI to deliver the next generation of utility innovation.
A practical path to modular AI adoption for utility modernization
Gigawatt accelerates modular AI adoption with quick pilots, visible ROI, and scalable expansion across utility operations as needs grow.
Launch
Start with one AI module to solve a critical operational challenge.
Optimize
Prove ROI fast with gains in quality, efficiency, and compliance.
Scale
Expand AI across functions for connected utility operations.
“AI will not be meaningfully accessible to utilities for core business processes for another 10+ years without a monumental shift in strategy.”
Brad Keywell, Founder and Executive Chairman of Gigawatt
Founded by utility and AI transformation leaders
Developed with insights from top-tier US utilities
Backed by industry advisors and pilot programs
Built on secure, cloud-native infrastructure
Ready to modernize utility operations with modular AI?
Start your AI-powered modernization journey with Gigawatt today.